Selected engagements

Case studies

Six signature engagements over the past decade — spanning Microsoft Business Operations, Microsoft Teams telemetry at billion-event-per-day scale, Microsoft Fast Track BI, Azure IoT reference designs, and enterprise AI operating models. Confidential client names are abstracted by industry and scale.

Enterprise AI Practice

Founding an Enterprise AI Practice & the QDojo Accelerator Marketplace

Architected Quadrant Technologies' transformation into an AI-first organization — establishing a scalable AI operating model, authoring an accelerator development framework, and founding QDojo, a centralized Enterprise AI Agents Platform that compresses sales and delivery cycles.

Users reached: 200+
Revenue: $600K (approx.)
Delivery velocity: +200%

Nov 2025 — PresentRead engagement

Microsoft Fast Track BI

Enterprise GenAI Platforms & Zero-Downtime Microsoft Fabric Modernization

Lead Enterprise Architect inside Microsoft's elite Fast Track Business Intelligence program — designing Azure OpenAI-powered Copilot platforms, leading zero-downtime Synapse-to-Microsoft Fabric migrations, and authoring AI architecture standards adopted across HCL's global delivery organization.

Revenue: ~$12M
AI cost reduction: 20%
Manual effort reduction: 30%

May 2023 — Nov 2025Read engagement

Microsoft Business Operations

Microsoft Partner Incentive Analytics & Founding the Business Analyst Center of Excellence

Led analytics and BI initiatives for Microsoft Business Operations' partner incentives ecosystem — and founded a horizontal Business Analyst Center of Excellence that unified analyst practices across Microsoft's partner-incentive analytics organization, supporting financial computation for hundreds of thousands of partners globally.

Partners impacted: 100,000s globally
Revenue: ~$1M
Practice founded: BA CoE

Nov 2021 — May 2023Read engagement

Microsoft Product Infrastructure

Microsoft Teams Telemetry Analytics & Cloud Migration at Billion-Event/Day Scale

Directed and personally architected the data engineering and cloud migration program for Microsoft Teams telemetry infrastructure — supporting Teams' growth from 60M to 200M+ Monthly Active Users at billion-event-per-day scale. Led a 20-engineer organization through a two-phase Azure migration.

Users supported: 60M → 200M+
Event volume: Billion / day
Team led: 20 engineers

Jul 2018 — Nov 2021Read engagement

Azure IoT Platform

Azure OSVRD — IoT Digital Signage Reference Design & Microsoft Accelerate Program

Led inception-to-commercial delivery of one of the first Azure Open Source Vertical Reference Designs — a Digital Signage IoT solution used by Microsoft as a market-facing reference architecture across the United States. Concurrently delivered five enterprise IoT engagements under Microsoft's Accelerate program.

Reference design: First-of-kind OSVRD
Accelerate engagements: 5 concurrent
Industry coverage: 5 verticals

Jul 2017 — Jun 2018Read engagement

Microsoft Product Analytics

Windows Store Insights — Authoring the MAU & DAU Metric Definitions Microsoft Still Uses

Authored the Monthly Active User (MAU) and Daily Active User (DAU) metric definitions that became foundational to Microsoft's Windows Store ecosystem reporting — and later carried forward into Microsoft Teams telemetry at global scale. Designed the BI/DW platform and the testing discipline that operationalized it.

Metrics defined: MAU + DAU
Bug count reduction: Within 3 months
Revenue: ~$6M

Jul 2015 — Jun 2017Read engagement